Heidi came into my shop about 3-4 years ago. We got along instantly; I feel that we both thrive off of being genuine and forthright with our clients. She would drop by for assistance and we would talk and compare lives and stories. She knew she could put her trust in my competence 100%.
When it came my turn to ask her for help with buying a home, I was nervous as can be. I knew I was going to go to Heidi because of our rapport and her attitude. It was a big step for a lifelong renter to make but I told her everything I needed in a new house and, without hesitating, she said she would be able to make it work. We met again and I realized that I trusted her 100% as well and the butterflies in my stomach took a rest finally.
Heidi set her mind to work and negotiated for us a fantastic place that I love coming home to every night. She knew all the signs to look for in choosing a place, and didn't waste time when she discovered a "stinker" of a house that the listings covered up with clever flower arrangements and paint. This happens a lot apparently.
She worked her magic tirelessly and got us a desirable 3br below asking and got a credit from the sellers after close for a renovation we needed after closing. Everything was explained and all the steps made sense. The house closed on time and we were even able to make multiple visits to clarify details and questions we had.
We love our new house and the experience was informative and painless. My goodness give this woman your trust, she will not let you down. Fun fact: She knows all the top players in titles and lenders. Our title broker AND her Mother both bought a house from Heidi.
I know she'll read this. Hi Heidi. Hope you got a smile on your face right about now. I sure do. :)
Heidi was a great realtor- she was very responsive and took us out for a full day to “experiment” in different neighborhoods when we first met her.
She also handled our situation well and made sure we were able to handle the rather stressful process of buying our first home. We were able to win our first bid somehow!
Heidi planted the seed in us to be a home owner and she helped us make one of the most important decisions of our life. If it wasn’t for Heidi’s gentle prodding in 1996 to purchase our home in San Francisco, we may have missed the opportunity to have gotten into one of the most lucrative housing markets in the US. But more importantly, we got into a home that we love in Golden Gate Heights and we are eternally grateful to Heidi!
I could not ask for a better realtor. Heidi is very knowledgeable about the market and seems to have a very good reputation which is VERY valuable! She asked us great questions to identify the ideal properties so we were not wasting our time. She was thoughtful, straightforward and very responsive! We closed on this house in 21 days and Heidi's guidance helped us in a very competitive situation.
In the sizzling Bay Area real estate market, Heidi Mueller of Engel and Volkers brought sanity and focus to our search. Heidi listened to our wishes, needs, and must haves, and helped steer us to appropriate properties. She kept our spirits up after being outbid a few times, and encouraged us to persevere. We always felt Heidi had our best interests at heart. After finding the perfect home, Heidi was always available to answer even our most trivial questions and concerns. Professional, communicative, a skilled negotiator, and all around great realtor. Thank you Heidi for going the extra mile for us! We love our new home!
We found Heidi by chance and we're extremely happy with her services. She has extremely good knowledge of the city of San Francisco, the neighborhoods--which are good which are bad etc. Heidi set up a tour for us with just a couple days notice which was extremely thorough and gave us a broad spectrum of properties and saved us a lot of time. She seemed to know a lot of the other realtors that were showing the properties and it was clear they all had a lot of respect for her. Her follow-up was always prompt and she got back to us quickly on any questions that came up. The closing process went very smoothly also, her communication with the other realtor and the escrow officer was great. Above all she was always pleasant friendly and eager to help--we would use her again in a heartbeat!